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Indian Government Confirms Privacy Laws Do Not Apply to Outsourcing Industry

4 Nov 2011 12:00 AM | Anonymous

The Indian government has clarified that personal data sent to India by customers outsourcing IT work there will not be covered by India's new privacy rules.

The Indian data privacy rules require companies to get written consent from individuals about the use of the sensitive personal information they collect.

This would have proved to be very problemative for the outsourcing industry due to the amount of contact details which go through contact centres and other operations on a daily basis.

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