Diligenta, a subsidiary of Tata Consultancy Services and a leading BPO provider in the U.K., will assume administration responsibility for 3.2 million policies for Friends Life, a provider of pensions, investments and insurance. The agreement, effective March 1, 2012, is worth $2.2 billion over a 15-year period.

The deal will increase the total number of policies administered by Diligenta to just under eight million. Outsourcing much of its customer service and IT functions for its U.K. heritage business will allow Friends Life to focus on its new proposition developments, including its new corporate platform, in its core markets of corporate benefits, protection and retirement income.

N. Chandrasekaran, CEO and MD, TCS, and Chairman, Diligenta, said, “Our domain-centric, platform-based solutions enable us to help companies transform their businesses. Our strong presence in the insurance segment, track record and the early investments in building products and platforms have contributed to this win. This deal is the second largest one signed by TCS after the $2.5 billion Citi deal some years ago.”