Global airline British Airways aims to further reduce its digital printing, scanning and mailing costs by using Xerox U.K. to manage its mailroom and reprographics operations.

As part of the five-year Enterprise Print Services contract, Xerox will simplify the airline’s mail-handling operation by managing the delivery of thousands of pieces of internal and external mail and speeding up the production of critical in-flight printed materials. The Managed Print Services strategy is part of a wider British Airways document management plan to improve process efficiency.

“British Airways has a culture of consistently improving customer service, and we expect our providers to support us in keeping this level of commitment,” said Mark McCarthy, procurement executive at British Airways. “Xerox is more than a supplier – they have been a trusted partner for 16 years. With Xerox focused on printing and streamlining our document processes, we can use our energy and time to focus on bringing British Airways customers the best service in the sky.”