NICE Systems Ltd. has acquired California-based service and sales performance management solutions provider Merced Systems Inc. for $150 million.
NICE will also pay up to $20 million in cash subject to Merced meeting certain performance targets. NICE expects to close the acquisition during the first quarter of 2012. NICE expects Merced to add $55 million to 2012 to its non-GAAP revenue and $0.10 earning per share in 2012.
Merced provides software as a service (SaaS) Service Performance Management solution provides performance analytics and dashboards, service coaching, incentive management and real-time reporting for enterprise service personnel. Its Sales Performance Management provides incentive and quota management, performance analytics and dashboards, sales development and coaching, and other analytics solutions.