An innovative public-private partnership is set to improve transactional services for Slough Borough Council, delivering £26.5m savings over the next ten years and bringing new business into the town.

The partnership with global business process outsourcing group arvato will see £3.8m being invested into transforming services such as revenues and benefits, payroll, finance services, HR and logistics services. The partnership will go live on 2nd April 2012.

Under the agreement, staff from four service areas within Slough Borough Council will transfer to arvato on their current terms. The services will be delivered through the creation of the Thames Valley Transactional Service Centre – a shared service hub, which will not only support the council’s services, but will also offer transactional solutions to a wider range of private and public sector organisations, creating employment opportunities for Slough.