Salesforce.com, the enterprise cloud computing company, has unveiled Desk.com, revolutionizing customer service for a social and mobile world.
Desk.com enables businesses to deliver personal customer service by offering a help desk that is social, mobile and simple to use and deploy. Desk.com allows any business to instantly work with customers over any major social network. Desk.com Mobile allows companies to carry a help desk in their pocket and answer customers on the go.
"We built Desk.com so that every company can deliver personal customer service in a social and mobile world. Desk.com is social at its core; its mobile app instantly lets any employee, anywhere, deliver awesome customer service; and it can be deployed quickly and easily," said Alex Bard, vice president and general manager, Desk.com.