The Outsourcing Yearbook 2012 condenses all the lessons of the last year into 172 pages of analysis, expert comment and market trends, to help to stay well informed throughout 2012.

This fountain of outsourcing knowledge is available in E-Book format today. Keep an eye out for purple PLAY logos – hit play for multimedia content.

Download it for free here.

Sharing best practice is the only way to professionalise and improve the reputation of the outsourcing industry. Outsourcing Yearbook 2012 features exclusive case studies on all winners of 2011 National Outsourcing Association Awards.

Outsourcing Yearbook 2012 is your one doc stop to business services wisdom. With in-depth articles on a variety of vertical and horizontal sectors, it provides a valuable opportunity to cross-reference best practice in non-competing areas, empowering you to truly optimise your activities.

Produced in conjunction with sourcingfocus.com, the NOA and Buffalo Communications, Outsourcing Yearbook 2012 also contains an extensive supplier directory to help end-users choose wisely.

All you need to do is register your name and email to download it for free today.

Please share Outsourcing Yearbook 2012 with your colleagues, and feel free to upload it to your website.

And do let us know your feedback at https://www.surveymonkey.com/s/925H9Q9

This year the EBook will be updated on a quarterly basis. Everybody who downloads Outsourcing Yearbook 2012 will automatically receive 3 updates. If you would like to receive a print copy please email admin@noa.co.uk

If you do not want to receive these quarterly updates, please email NO YEARBOOK to admin@noa.co.uk