The Call Centre Industry is resisting pressure from the labour sector to increase the wages of employees, arguing that call centre workers already receive higher wages than all other industry workers in the country.

“Employment generation is more important than overfeeding those already have a job,” said ECCP executive vice-president Henry Schumacher said.

Call center workers and the entire business process outsourcing sector, which employs over 400,000 workers, are already receiving high salary wage rates and reportedly have the best fringe benefits than other workers in the country.

The Department of Labor and Employment (DOLE) has ruled out the possibility of a P125 across-the-board increase in the daily take- home pay of workers nationwide saying it could trigger displacement of over 300,000 workers.