European Agency ENISA argues more attention should be paid to security whilst using cloud services, paying particular attention to the details of availability and vulnerability management in contracts.

ENISA's goal is to improve the public sector's understanding of the security of cloud services and the potential indicators and methods that can be used during service delivery, the authors said.

Increasing important for IT staff therefore, is the procuring and managing of service contracts for cloud services. Marnix Dekker, who co-authored the report, stated that "Organisations have started switching from running systems internally to outsourcing and using cloud services. So the skills and focus of IT staff have to change."