Leeds City Council has attempted to reduce the pressure on the helpdesk by creating a portal and apps store for council staff smartphones.

The construction of the portal will allow council staff members to use phones with Apple and Android operating systems for work in conjunction with MobileIron device management. The move comes as the council switches from an existing Windows Phone strategy.

Marcus Hunter, strategic services manager at Leeds City Council, said: "The central management functions of the platform mean that operational overheads will reduce.”