Public sector CIOs have been criticised Chris Chant, director of the government’s G-Cloud, as being undeveloped and inflexible in moving to a new digital agenda.

In his latest blog, Chant said that progress had been blocked by multiple failings including “an absence of capability in both departments and their suppliers, by a strong resistance to change, by the perverse incentives of contracts that mean it’s cheaper to pay service credits than to fix the problem and by an unwillingness to embrace the potential of newer and smaller players”.

Chant did however recognise that the public sector had made strong gains in accepting quality contracts, with CIOs considering moving away from large companies and would no longer accept poor service.