Yorkshire and Clydesdale banks have been hit by an IT glitch which has left customers unable to withdraw cash or make payments. IT is the fifth time in two months that the bank’s debit cards have been affected.
A spokesperson for the banks said: “Some customer card transactions were affected by an intermittent service issue earlier this morning. This was caused by a hardware issue at our supplier First Data, which is currently being investigated. Normal service was resumed by 10am. We apologise for any inconvenience caused.”
The problems started in early March when the banks transferred systems operations to First Data. However, the banks have stated that not all the problems were related to the outsourcer.