arvato has won a contract to provide benefits assessment services for Derby City Council. The contract was won based on Arvato’s flexible approach and from the results of an initial contract set up in 2011.

The contract was tendered in order to combat the rise in benefits application seen by Derby Council of 14 percent in the past four years.

Kath Gruber, director of customer management, Derby City Council, said: “We were impressed with the close working relationship and best practice shared by arvato in our initial contract.”