A public misconception of what outsourcing is has led to a view by the majority of the UK public that outsourcing does not help the Bristish economy, according to a survey commissioned by the National Outsourcing Association (NOA).
The survey’s findings showed that public opinion diverged wildly from evidence from a survey carried out by the Business Services Association (BSA) in 2011 which showed that outsourcing contributed eight percent of the UK’s GDP, standing at £14 billion in business taxes and £21 billion in income tax.
NOA chairman, Martyn Hart, said “The research shows that although the public is adamant that they don’t like outsourcing, for the most part, they do not properly understand what it is.”