Contact centre operator Journeycall based is Aberdeenshire and Angus is preparing to expand including hiring 50 new staff members in preparation for meeting increased demand from Olympics-related customer calls.
The centre will increase its workforce in hiring both full-time and part-time workers as well as temporary and permanent advisors. Journeycall which handles business for rail and bus clients is looking at massively increased demand for its services as the 2012 Olympic Games impact on transportation.
Trisha Pirie, Journeycall MD, said “We’re gearing up for an exceptionally busy few months when many of our rail and bus clients may experience unprecedented demand both before, during and after the Olympics and Paralympics events.”