Aldermore Bank has signed a £1.8 million extension to a data and analytics deal agreed with Experian back in 2011, with the new updated contract totalling £4.1 million.
Aldermore Bank will increase its use of the TransactSM application processing system as well as Hunter fraud prevention software throughout the organisation. In addition to incorporating Experian’s Delphi for Customer Management service to track changes in the credit risk profile of existing customers and to identify opportunities for up-selling additional products.
Paul Myers, COO at Aldermore Bank, says: “Experian’s analytics and data expertise have enabled us to effectively control both credit and fraud risk, and to run a fast and efficient process at the point of application. This partnership extension will enable further improvements in these areas, extend the positive experience we provide to new customers across all areas of the business and to spot opportunities to strengthen and deepen relationships with our best customers.”