RBS has denied media reports that IT workers in India had made errors that had resulted in the disruption of IT services for NatWest and RBS customers.

In a report to MPs, RBS stated that it had been in fact Edinburgh based IT staff that had been responsible for the failure.

RBS chief, Stephen Hester wrote: “The initial reviews we have carried out indicate that the problem was created when maintenance on systems, which are managed and operated by our team in Edinburgh, caused an error in our batch scheduler.