A Forrester report has revealed that IT professionals are facing major IT difficulties, with 90 percent of respondents revealing that they had such issues.

The survey revealed that a majority of businesses are employing multiple automation technologies.

As organisations are facing greater pressures to employ bid data, alongside business analytics and cloud platforms, business are employing multiple automation techniques to support these new services.

While the survey demonstrated that IT specialist viewed automation as being vital in improving efficiency the service was also reported to be linked to critical errors.