Plans to outsource back office and management services by the London Metropolitan University (LMU) have been abandoned, following the withdrawal of the universities Highly Trusted Sponsor status by the UK Border Agency relating to illegal students.
Instead of carrying out BPO and carrying forward with a major shared services procurement process, LMU will instead look at increasing support-services within the institution.
BT, Wipro, Capita and Global Services had all submitted proposals for the delivery of the contract.