IBM has been hit with a multimillion dollar lawsuit from chemical manufacturer client Avantor over the implementation of a SLA project.

The lawsuit alleges that the SLA project was mismanaged, with IBM consultants making "numerous design, configuration and programming errors".

The suit also alleges that IBM workers had told Avantor employees that SAP "best practices" had not been employed.

IBM has refuted the claims and stated that the company had met its contractual obligations and that Avantor was continuing to use its services.