New deal will see greater focus on innovation and the closer alignment of application management to business outcomes.

Today, Steria, a leading provider of IT-enabled business services, announces that it has extended its 10 year strategic partnership with the pharmacy-led health and beauty retailer, Boots UK. Under the new three year deal, plus an optional two year extension, Steria will provide application management for around 350 business critical applications, resulting in a more efficient, enhanced service, with identified cost savings and higher levels of performance.

The applications to be managed by Steria under the new agreement underpin Boots UK operations in retail and healthcare, plus many of the business critical support office functions such as HR, along with desktop and legacy applications. The solution will provide an application support service which is more closely aligned to Boots UK’s changing business needs.

The renewed relationship establishes a new platform for continuous improvement where Steria will work collaboratively with Boots UK and its other IT suppliers to identify ongoing efficiencies and cost savings, which will in turn enhance the customer experience and loyalty.