71 percent of CIO’s surveyed are frustrated by mainframe outsourcing according to research carried out by Compuware in a survey of CIOs globally.

Frustration was caused by dissatisfaction with hidden costs, quality of services and skills shortages. A lack of uniformity and standardisation in contracts was also cited as being a hindrance.

The survey also showed that mainframe usage is increasing by 21 percent year-on-year, with the issues raised by CIOs in the survey expected to become increasingly common.