Rail operators East Coast have outsourced communications and IT services to O2 Unify, in a deal valued at £2.6 million, which will see a consolidation and restructuring of core infrastructure services.

The three year contract will see O2 oversee a redesign of infrastructure across 23 sites in England and Scotland operated by East Coast.

The contract will also see O2 and its parent company Telefónica provide direct mobile support and media engagement including travel information services.

Over the lifetime of the contract, East Coast is expecting to generate cost savings of £1 million from the redesign of services.

East Coast Finance Director Tim Kavanagh, said: “As a business, we were looking to simplify the way that we ran our communications in order to make savings- we also wanted to streamline our processes to create easier, more user-friendly systems that benefit East Coast employees and our customers.”

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