Swiss based Edelweiss Air is following the example of Swiss International Air Lines by moving its global call centre services from Zurich to Mindpearl in Cape Town effective April this year.

Edelweiss Air currently operates two direct flights into Cape Town, bringing Swiss tourism into the city.

The investment in South Africa comes as businesses increasingly look to the country, which has carved out a niche in providing specialist BDO services and capabilities to a growing international market.

Fiona Meijer-Innes, General Manager of Mindpearl Cape Town, said: “South Africa has become the location of choice for many of the world’s leading businesses and was recently recognised as the Offshoring Destination of the Year in the National Outsourcing Association awards”.

She added that, “we are looking forward being a part of Edelweiss Air’s rapidly developing business.”

Growth in Egypt, Turkey and South Africa predicted to overtake Russian and Brazil in 2013