NS&I (National Savings & Investments) which specialises in providing savings services have awarded Atos a seven year contract to deliver both BPO and customer facing services in a bid to reduce costs and modernise services.

The contract begins on the 1st April 2014, with Atos delivering an improved communications framework and greater digital services under the contract.

Digital improvements including online payment facilities, mobile optimised websites and applications are designed to help move customers to a digital platform in order to create cost savings.

According to Sajid Javid MP, Economic Secretary to the Treasury: “Taxpayers across the country will also benefit as the contract will deliver a saving of over £400 million by 2021 – building on the £530 million already saved under the current contract.”

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