Contact centre provider Genesys have paid $5 per share for application provider SoundBite Communications, in a deal worth around $100.4 million.

The acquisition comes as part of an on-going move to expand Genesys’ portfolio of services and move to provide cloud based services. In buying SoundBite, the contact centre is looking to offer services to new markets alongside current customers.

In turn SoundBite will now be given access to Genesys’ user base as both businesses benefit from the exchange of data, with Genesys’ revenue predicted to grow to over $135 million under the deal.

With both companies approving the acquisition, the deal is expected to be finalised by the end of 2013.

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