New research published by Independent t sourcing advisor Alsbridge has revealed that IT professionals feel that contracts are too rigid and are not open to renegotiation.

The study found that just under two thirds of senior IT professionals surveyed believed that ITO suppliers would not be open to flexibility in contracts.

The study revealed that IT professionals feel limited by a lack of data surrounding contracts and the services that the ITO supplier provides, with 71 percent saying they lacked information to renegotiate.

The survey revealed the need for real-time market data in order to leverage contract change through negotiation.

ITO contract: Should I stay or should I go?