Thames Water has invested £4 million in a new analytics systems designed to provide real-time data in a bid to improve customer services and identifying potential problems.

The new service named the AORTA (Asset Operations Real Time Analytics) project, is designed to drive efficiencies in analytics as well as updating and modernising systems, through the migration of data from old systems allowing for the increased visibility of current and past information.

The core service platform is being delivered by Wipro and is based on employing a real-time approach to water supply predictions in order to increase overall accuracy.

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