Sears Canada has moved to outsource IT operations to IBM, with plans to outsource further IT services to Wipro.

The outsourcing operation will see IBM deliver IT programmes alongside payroll and finance services.

The move to outsource operations comes as Sears directs investment into its core retail business, with a focus on building a competitive business, including improving store site infrastructure and an increasing drive on enhancing e-commerce capabilities.

IBM will deliver new services from sites in the Philippines, with Wipro providing services from India should Sears look to further extend outsourcing operations.

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