Outsourcing provider Synnex has purchased IBM’s customer care outsourcing unit for $505 million.

The purchase will provide Synnex with increased talent and expertise while increasing the businesses service levels. The IBM unit will be merged into an existing BPO service department.

IBM completed the sale after moving to focus on software cloud-based services, despite the move to centralise its focus, IBM will continue to provide BPO services, turning to deliver BPO software and analysis services.

Sears outsources IT services to IBM

IBM moves to acquire cloud security company