Contractors have blamed the US Department of Health and Human Services for the reveal of multiple errors and the poor performance of the HealthCare.gov website.
Contractors working on the HealthCare.gov website have criticised the rollout of the website prior to effective testing, citing a failure to properly test the services provided by the site.
Despite two weeks of testing, the site launched to serve errors with long load times.
Cheryl Campbell, a senior vice president for one of the main contractors CGI Federal, said they “would have liked to have months" to test the project, with the pressure to launch leading to the project moving forward without effective testing.
EquaTerra sees increased healthcare outsourcing worldwide