The National Outsourcing Association Awards (NOAAs) took place last night at the Park Plaza Riverbank Hotel in London. Celebrating a decade in existence, the NOAAs is designed to recognise best practice in outsourcing projects, and reward end-users, suppliers, advisors and destinations.

National Outsourcing Association Director, Kerry Hallard said:

"2013 is a monumental year for the NOAAs, as it was our 10th Anniversary last night, and yet again we saw a growing number of submissions - all of outstanding quality. The shortlist truly represents the best of the best in outsourcing, and I am extremely proud to see that so many organisations clearly value the positive association of participation. We'd like to congratulate all the winners, and thank all those that took part. Thanks also go to our sponsors; arvato, TCS, Xchanging, Infosys and Sitel, for supporting the event. Without them it would not be possible. "

The winners are:

International Contract of the Year

eClerx Services Ltd. - Global Reference Data Operations

Offshoring Project of the Year

Xchanging

Start-up/SME of the Year

New Galexy

Offshoring Destination of the Year

Sri Lanka

Telecommunications, Utilities and High-Tech Outsourcing Project of the Year

Infosys and BT - Unlocking field force potential project

Public Sector Outsourcing Project of the Year

HMRC

Financial Services Outsourcing Project of the Year

RESPONSE - Hiscox

Best Contribution to the Reputation of Outsourcing

arvato UK & Ireland

Award for Corporate Social Responsibility

SPi Global

BPO Contract of the Year

Firstsource - BSkyB

ITO Project of the Year

Legal & General - TCS

Award for Innovation in Outsourcing

Capita Life & Pensions

Shared Service Centre of the Year

Liberata - CapacityGRID

Outsourcing Advisory of the Year

Source

Outsourcing Contact Centre Provider of the Year

Mindpearl

Outsourcing Service Provider of the Year

Firstsource

Outsourcing End User of the Year

HMRC

Outsourcing Works - Award for Delivering Business Value

Liberata - CapacityGRID

People's Choice Award - Contribution to Outsourcing

End User winner = Graham McKane, Previously VirginMedia

Supplier/support winner = William Pattison, Mindpearl