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Are government to blame for public sector outsourcing failures?

8 Nov 2013 12:00 AM | Anonymous

As a result of the recent publicised failures of government outsourcing, the government has been encouraged to slow down its multimillion pound outsourcing enlargement program.

Whitehall officials leading the review over G4S and Serco scandals say government should take some blame as contracts have been managed “poor in a lot of areas”. Bill Crothers Cabinet office chief procurement officer claims government departments “get the suppliers they deserve”.

Crothers suggests the disappointment of government outsource contracts lies with the failure to manage contracts and ensure they “deliver what they said they would do”.

The government currently outsources around £20bn a year in outsourcing contracts to deliver public services in a bid to drive forward a more efficient civil service.

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