Sitel UK has become the first contact centre outsourcing company to sign up to the Government’s Think, Act, Report voluntary initiative to drive greater transparency on women’s workforce issues.

The initiative is designed to promote gender equality on key issues such as recruitment, retention, promotion and pay, and encourage companies to share information and practices on what action they are undertaking.

Karl Brough, UK Regional Director of Sitel comments: “Improving gender equality around recruitment and retention is very important to us as a UK employer of more than 2,400 people. We share a common desire to be more transparent about workforce issues and promote best practice and are delighted to join this initiative.”

Women and Equalities Minister Jo Swinson said: “We are delighted to have Sitel on board and hope it will encourage others to follow.”

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