Outsourcing firm Capita has been awarded a five-year contract to operate the London congestion charge programme, with the option or a further five-year extension.

The contract is expected to generate revenues of around £145 million, which will start in November 2015.

Services to be provided as part of the contract includes BPO, IT and contact centre services.

The congestion charge scheme was originally designed and created by Capita back in 2003, but the company lost the contract to IBM in 2009.

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