The need for technical improvements has resulted in the Ministry of Justice’s Legal Aid Agency (LAA) delaying the live roll-out of its client and cost management system (CCMS).

The CCMS allows parties to apply for legal aid and submit claims electronically. The system represents the promotion of digital-by-default by the government in order to drive efficiencies and cost savings.

A LAA spokesperson said: “it is right to take some additional time now to deliver further technical improvements, identified during the system’s pilot phase, before we introduce the system to a much larger number of users.”

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