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Dell employs self-service analytics to cut times

3 Feb 2014 12:00 AM | Anonymous

Dell has brought on-site self-service analytics to its workforce, allowing staff to directly implement analytic services, and in-turn reduce waiting times by bypassing approval from the head of IT operations.

The new analytics services allow each Dell business unit to create individual analytic reports.

The new service replaces the past practice of developing separate business unit capabilities which copied analytics data from a central site, this process saw millions being spent on duplicating existing data.

Executive director of IT for Dell Rob Schmidt, said:"The new model says you don't have to be on my road map. Once you have been trained, you have access to all of these enterprise class tools and every single piece of data that exists within Dell,"

The new capabilities available have reduced the time it takes to create new analytic reports by 70 per cent.

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