International BPO and contact centre provider Mindpearl has been awarded a contact centre outsourcing contract by Pennytel.

The contract will see Mindpearl provide services designed to support customer support.

Ben Dunscombe, CIO of MyNetFone, said: “Pennytel has partnered with Mindpearl to enhance customer satisfaction levels. I have every confidence in Mindpearl to operate this service for us.”

Mark Mahoney, General Manager at Mindpearl, said: “In partnership we aim to deliver transformational customer contact services, operational excellence and cost efficiency”.

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