New research from RBS has revealed that legal firm fees are expected to rise as client pressure and billing rates reduce profitability.

This in turn is expected to drive the uptake of legal process outsourcing as clients seek to reduce costs and remain competitive.

Client pressure is also expected to drive the use of paralegals and see increasing use of analytics to improve efficiencies in firms.

30 per cent of respondents plan to grow their legal headcount over the coming year as law firms move to increase the number of chargeable hours to meet client demand.

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Legal Outsourcing – From Scepticism to Mainstream Acceptance