OnQ has announced the launch of its healthcare labor outsourcing and contact center solutions, designed to meet increasing demands within the healthcare services centre, as the sector reacts to increasing completion and regulatory pressures.
The OnQ operated contact centre employs college-educated staff who are bilingual in English and Spanish, who deliver services backed up with real-time data, monitoring capabilities and video access.
The new contact centres are focused on providing transformative services designed to improved healthcare outsourcing including support and increased operational effectiveness.