Europe, the Middle East and Africa (EMEA) have seen the highest rates of outsourcing activity in four years according to new research.

Both the quantity and value of outsourcing contracts have increased year-on-year according to new research published by the Information Services Group (ISG).

The research found that the current values of contracts in the EMEA region had increased by 29 per cent year-on-year to €2.4 billion.

Outsourcing growth according to the ISG has been driven a several ‘mega relationship’ contracts which have helped to raise the market value average.

ISG partner and president John Keppel, said: “Although these larger contracts have a strong role to play in the market, the smaller deal size brackets will continue to grow more sharply as enterprises opt for greater flexibility and more specialized services from a greater number of providers. Multi-sourcing, increasing competition among providers and lower technology costs will continue to be the factors that drive the market for the foreseeable future.”

ISG outsourcing index sees outsourcing contract value soar by 89%