According to a report carried out by Research and Markets (Dublin based business intelligence and market research company), the Global Knowledge Process Outsourcing (KPO) market is expected to grow at a CAGR of 23.12% over the period 2013-2018.

The massive availability of data is one factor that has enabled this growth as it needs to be analysed and processed. The KPO (Knowledge Process Outsourcing) market is also seeing the transformation of the industry into a consultative model. However rules set by various governments regarding legal and compliance clauses are one of the major challenges confronting this market.

The key vendors identified in the report as dominating this market included Evalueserve, Genpact Ltd., MphasiS, RR Donnelley & Sons Co. and Wipro Ltd. Other vendors mentioned included EXLService Holdings, Inc, Infosys Ltd and Aranca.

Based on an in-depth market analysis with inputs from industry experts, the Global Knowledge Process Outsourcing Market 2014-2018 report covers the Americas, EMEA and APAC regions.

Grant Thornton research finds 2 in 5 companies are open to outsourcing