Grant Thornton’s International Business Report has revealed that South African businesses outsource more than the global average. They surveyed 150 businesses in South Africa with the results showing that 48% outsource back office services, with that figure being only 40% globally. Of those that do outsource only 3% offshore to another country, while 82% wouldn’t even consider offshoring there processes. The main reason from those that do not currently outsource is not wanting to lose control over a key process.
Grant Thornton research finds 2 in 5 companies are open to outsourcing