In a recent report conducted by Horses for Sources and supported by KPMG, results show that outsourcing is not dying. It’s just becoming part of a broader enterprise operations strategy: Integrated Global Services.

HfS surveyed 312 end-users (buyers of outsourcing services) to find out what their investment intentions were going to be over the next two years. The findings shows that 1 in 4 are reinvesting in their global shared served operations, and 7 out of 10 are continuing to make investments in their outsourcing delivery.

For full details on the 2014 State of Outsourcing study – click here.

Outsourcing is the norm