The Ministry of Justice (MoJ) has signed a three year contract with Agilisys for £5.7m where they will provide Civil Legal Advice (CLA) contact centre services via telephone and digital channels. Services will be run from Agilisys contact centre in North Somerset where they will also develop an online function to help the Legal Aid Agency bring its operations in line with the government digital agenda. The services are to help individuals in England and Wales to understand if they are eligible for legal aid.
Hammersmith and Fulham Council deploys new virtual desktop system