Wycombe District Council have signed a five year contract with Capita for the management of a fully integrated IT system hoping to transform its customer service. The contract which is valued at £14m will start in February 2015 and will replace their old managed services agreement with Northgate. Capita will work with Wycombe to extend their self-service opportunities available to citizens including an app they have designed named Engage which will integrate with the councils back office providing more up to date information to the locals.
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