ISG’s quarterly report EMEA ISG Outsourcing Index revealed a 7% growth in the EMEA outsourcing market in 2014. The market growth appears to have been driven in part to by the increased growth of 125% outsourcing activity in France. The UK saw growth of 11% as annual contract value grew from €3 billion to €3.4 billion in spite of the 11% in contract count. The report also showed a strong growth in ITO and uneven results in BPO.

ISG research shows British outsourcing groups are dominating public sector contracts