The UK outsourced switchboard and telephone answering service Moneypenny has opened a new base in Charleston, South Carolina- its first foray into the North American continent.

Co-founder Ed Reeves remarked that “We answer calls either on an overflow or fully outsourced basis for thousands of companies throughout the UK, and are thrilled to now be able to offer our exceptional service to the US. We have revolutionised this service in the UK and are confident that we will be a game changer for businesses in the US too”.

The firm, which leads the market in the UK, handles upwards of 9 million calls yearly in its UK bases, as well as at a further site in Auckland, New Zealand, for overnight calls. Reeves revealed that Moneypenny is already attracting substantial interest, with “an impressive list of clients” waiting in the wings to take advantage of their services.

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