In 2006, the outsourcing industry employed roughly 43,000 people in Poland. Multinational consulting firm McKinsey has now forecasted that this figure could rise to 200,000 by 2017.

In an article on the growth of Poland’s outsourcing industry, the Financial Times has since reported that ‘Some estimates put the potential total closer to 500,000 employees in the coming decade, requiring a long and lucrative pipeline of property projects.’

This outsourcing boom has been attributed to the rapid growth of Poland’s business service industry over the past few years, caused by global financial companies favouring Central Europe as an offshore location for their back-office functions.

In 2013, Professional Outsourcing Magazine identified Poland as one of its 10 key competitors for offshore BPO. While more costly than the likes of India and Kenya, Poland’s population is well educated, highly skilled and the country offers particularly high quality infrastructure.

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