Tata Group has confirmed that Tata Business Support Services (TBSS) has almost completed a merger with e-nxt Financials Limited, the Indian Enterprise Solutions company, with all loose ends expected to be tied up by mid-May.

TBSS has roughly 13,000 employees, while e-nxt Financials sports 7,000. The combined workforce of the two companies is expected to help Tata compete with Genpact, India’s top provider of BPO.

Find out who the top three Indian BPOs are here.

Srini Koppolu, currently the CEO of TBSS, will oversee the combined entity. He commented: “The merger is a unique one. TBSS is a large corporate organisation and a BPO, while e-nxt is a feet-on-the-street collection business major. It is a good extension of our own business.

“The strengths of e-nxt are that it is strong in the BFSI [banking, financial services and insurance] segment, has big presence in Mumbai and globally in Europe, which TBSS does not have.”

It’s also been a busy time for Tata Consultancy Services (TCS), who has hired a new global head of BFSI – Arun Batra – as part of a reorganisation following the exit of their ex-global head of business process services.

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